Community Food Redistribution Warehouse (CFRW)
1 in 3 households in KFL&A are living with food insecurity. Not having access to adequate, affordable, healthy, and culturally appropriate food can have short- and long-term effects on individual health and well-being, be a barrier to social and economic engagement, and is costly to the healthcare system.
Access to good food has become an essential part of response, recovery, and ongoing stabilization. The CFRW is a centralized, conveniently located food distribution centre in the KFL&A region that works to streamline food distribution to agencies. The initiative gives the community access to larger donations of food, creating efficiencies and enhancing the much needed and valuable support agencies extend to clients.
Started in March 2022, the Community Food Redistribution Warehouse (CFRW) is an initiative developed by Lionhearts, Kingston Community Health Centres (KCHC), the City of Kingston and the United Way of Kingston, Frontenac, Lennox & Addington, with contributions from Rotary in Kingston and many other community partners and stakeholders.
This warehouse facilitates the efficient collection and distribution of large donations of food to frontline agencies in KFL&A who provide meals or food to their program users. With a warehouse of 11,500 sq’, equipped with large freezers, coolers, loading dock, forklift and washing stations the CFRW has the infrastructure to safely receive and process large scale food donations. It serves as a mechanism for local organizations to efficiently access food for their clients in a cost-effective manner.
What it is
Started in March 2022, the Community Food Redistribution Warehouse (CFRW) is an initiative developed by Lionhearts, Kingston Community Health Centres (KCHC), the City of Kingston and the United Way of Kingston, Frontenac, Lennox & Addington, with contributions from Rotary in Kingston and many other community partners and stakeholders.
This warehouse facilitates the efficient collection and distribution of large donations of food to frontline agencies in KFL&A who provide meals or food to their program users. With a warehouse of 11,500 sq’, equipped with large freezers, coolers, loading dock, forklift and washing stations the CFRW has the infrastructure to safely receive and process large scale food donations. It serves as a mechanism for local organizations to efficiently access food for their clients in a cost-effective manner.
The Purpose
A centralized Community Food Redistribution Warehouse provides the infrastructure for partners to gather and distribute more food to stakeholders who will then share it with clients experiencing food insecurity in KFL&A. It serves as a mechanism for local organizations to efficiently access food for their clients in a cost-effective manner.
The primary purpose is intended for food; however, the space is also used to sort and distribute product to agencies like coats, hygiene products, etc.
Impact and benefits
The Community Food Redistribution Warehouse:
- Creates economies of scale as food providers benefit from efficiencies generated by the collection and distribution of healthy food;
- Increases the amount of healthy food available to meal providers and local agencies;
- Increases the ability to receive and safely, store larger donations of fresh and non-perishable food which will increase the amount of healthy food distributed to food providers. An increase in donated food creates cost-saving for food providers;
- Provides a central place for food donations, including community harvest and farm produce donations, to be collected, cleaned and distributed to food providers. It also centralizes the collection and pickup from local businesses, avoiding the duplication of efforts for various agencies to canvass and collect local donations and
- Avoids waste of food, from all sources, due to storage, collection or distribution challenges.

FAQs
This is a food redistribution warehouse initiative, responding to the need for space to collect and store and redistribute food.
The plan does not include office space for any agencies. There will be office space shared by warehouse staff and volunteers. The possibility of a “community room” which agencies could book for meetings or volunteer training will be explored.
Lionhearts and the Leadership Committee members are open to feedback on the distribution process. The warehouse will allow space to receive and distribute more food to agencies.
At this time, there will be no change for agencies receiving food from Lionhearts and other food distribution groups.
Existing arrangements between Lionhearts and Kingston Community Health Centres regarding access to community food donations will not change and further agreements will be established as necessary to avoid competition. The Community Food Redistribution Warehouse will be a place for Lionhearts and KCHC to continue to do their work of distributing food to agencies and food boxes to people in the region. Other food providing agencies will be able to use the space, as available. The Food Bank provides a service to the community. It distributes food in hampers to individuals and when they have extra donated food, they distribute to agencies. The Food Bank has exclusive access to donations through Feed Ontario and Food Banks Canada which can be shared with agencies once their needs are met.
The United Way will continue to distribute its annual campaign dollars to agencies through allocations and granting processes. This is specific funding from other sources of revenue.
The City will also continue to disburse grants through the Community Investment Fund granting process, which will not be impacted by this funding.
The focus is on the impact of this initiative, not economic return on investment. However, there will be significant benefits to the community. The Community Food Redistribution Warehouse will:
- Create economies of scale as food providers benefit from efficiencies generated by the collaborative collection and distribution of healthy food;
- Increase the amount of healthy food available to meal providers and local agencies;
- Increase the ability to receive and safely, store larger donations of fresh and non-perishable food which will increase the amount of healthy food distributed to food providers. An increase in donated food will create cost-saving for food providers;
- Provide a central place for food donations, including community harvest and farm produce donations, to be collected, cleaned and distributed to food providers. It will also centralize the collection and pickup from local businesses, avoiding the duplication of efforts for various agencies to canvass and collect local donations and
- Avoid waste of food, from all sources, due to storage, collection or distribution challenges.
In addition:
In 2020, Loving Spoonful distributed 18,000 lbs of locally grown, fresh produce and expects a significant increase with the availability of warehouse space. KCHC distributed 260,000 lbs of food in 9600 Good Food/Seniors food boxes during 2020-21, an increase from 3000 food boxes in 2019. KCHC expects to continue to manage the increased numbers with the appropriate warehouse space for receiving and packing. Lionhearts collected and distributed food with a value of $3.2M in 2020 from its existing partners, an increase of $1.1M from 2019. This number does not include the value of the additional products, including food and items such as PPE, were distributed in the community through the network.
As space allows, every effort will be made to accommodate agency requests to use the warehouse space to receive, clean or store large food donations. Agencies will determine if the donation is for their exclusive use or can be shared, however, the expectation is that most storage needs would be for a short time. At this time, no cost or terms have been fleshed out as the budget and revenue sources are still being worked through. The focus is to get infrastructure in place and receive input from the Advisory Committee on future costs, as necessary.
A coordinating agency is necessary to ensure that the legal, financial and health and safety requirements related to the operation of the warehouse are met. Lionhearts has stepped up to be the coordinating agency and its Board of Directors will assume the related risks. Lionhearts will hire staff (dependent on budget) and coordinate access to the facility. They will be accountable to funders and to the Leadership Committee. The current budget allows for two part-time staff positions: .5 Coordinator and .5 Warehouse operations. A Leadership Committee consisting of representatives from Lionhearts, KCHC, United Way, Rotary in Kingston and one meal-provider agency will provide oversight regarding the operation of the warehouse. The Committee members will work together to secure a location, funding, and work through the logistics of the collection, sorting, cleaning, and redistribution of food donations. A separate Advisory Committee will include partners, all participating agencies, funders and representatives from the interfaith community, business and the broader community, as well as guests of meal programs. It will meet several times a year and provide feedback and advice.
While there are currently several successful models for additional uses of warehouse space in supporting local food security, sustainability will be a task for Phase 2 of this initiative. Plans will be made with input from all interested parties.
As organizations dedicated to distributing food donations, at no cost, it is beneficial to food providers in the community that Lionhearts and KCHC have access to the infrastructure to do that, efficiently and safely. Every effort will be made to avoid duplication, competition and confusion through open channels of communication with all interested agencies.
The Community Food Redistribution Centre is infrastructure to facilitate the efficient collection of large donations of food for distribution to agencies. It will not replace the work of individual agencies to source food for their programs, either through existing donor relationships or purchase. The intent is that the warehouse will help agencies by providing an efficient way to access more food donations which will result in cost and time savings for them. There has never been any intention to cause damage to agencies, rather to support the excellent work that is being done.
An Advisory Committee is being set up and there will be regular meetings to discuss options and communications.