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What is 211


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211′s award-winning telephone helpline (2-1-1) that provides a gateway to community, social, non-clinical health and related government services.

211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.

Refugee Support Available:

211 Info Sheet for Syrian Refugees

Where to Turn

Who benefits from 211?

Everyone benefits — from individuals, families and professionals to community agencies and people facing barriers due to languages, poverty or personal difficulty.

Here are just a few examples:

  • A son seeking transportation for his aging parents
  • A senior seeking home-care support
  • A laid-off employee wanting to find out about employment insurance
  • A teenager trying to deal with school or social issues
  • A family searching for child care service in the community
  • A mother wondering where she can enroll her daughter in soccer
  • A recent immigrant looking for help getting settled in the region

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