As we collectively and proactively look at the ever changing situation on the ground, frontline agencies and programs work hard to ensure our community is able to serve all residents, especially those who are particularly vulnerable. Below is list of services that are being provided during this global crisis.
Domestic Violence
Those experience interrelationship violence and abuse are encouraged to reach out to the following resources:
You can download this document for more resources: Domestic Violence Community Resources
Or this document from 211 Ontario: Services for Victims and Survivors of Crimes
- Kingston Police (613-549-4660) kingstonpolice.ca
- Kingston Police Path of Strength Smartphone App kingstonpolice.ca/services-resources/victim-services/#path_of_strength
- Kingston Interval House com/
- Kingston Sexual Assault Centre – com/
- Resolve Counselling Services Canada org/
- Kingston Frontenac Anti-violence Coordinating Committee (KFACC) org/
- Victim Services of Kingston and Frontenac (613-548-4834) ca/
- Addiction & Mental Health Services – Kingston Frontenac Lennox & Addington amhs-kfla.ca/
- Ministry of the Attorney General – Violence in the Family attorneygeneral.jus.gov.on.ca/english/family/violence.php
- Ministry of the Attorney General – Victim Services Directory findhelp.ca/ovss/
- Ontario Network of Sexual Assault/Domestic Violence Treatment Centres sadvtreatmentcentres.ca/
Addictions and Harm Reduction
These downloadable documents provide you with resources for addiction, substance abuse and harm reduction resources:
Harm Reduction Supply and Naloxone Locations During Covid-19
Addiction Supports and Services During Covid-19
Online Substance Use Resources During Covid-19
Seniors
Victorian Order of Nurses (VON): meals, groceries, vouchers
- Greater Napanee: 613-354-6668 or info@lasos.ca
- Greater Kingston: 613-634-0130 or gkmealsonwheels@von.ca
Rural Frontenac Community Services: Meals on Wheels, food programs
- call: 613-279-3151 or email: info@rfcs.ca
Kingston Community Health Centres – Seniors’ Food Box: Food boxes delivered for seniors with low income
- call: 613-542-2674 Ext. 1411 or email: events@unitedwaykfla.ca
- Seniors’ Food Box Information Sheet
Independent Living Kingston
- Check-in calls, on-line peer groups and virtual programming, referrals and information for seniors with disabilities
- call: 613-542-8353 or email: info@ilckingston.com
Resolve Counselling Services Canada
- Counselling for seniors (free and low cost options available)
- call: (613) 549-7850 or email: info@resolvecounselling.org
Seniors Association
- check-in calls, and information, virtual programming to promote physical activity, courses to stimulate their mind, connect with other seniors
- call: 613.548.7810 or email: info@seniorskingston.ca
Southern Frontenac Community Services
- check in calls, Meals on Wheels for seniors in South Frontenac
- call: 613-376-6477 or email: info@sfcsc.ca
Alzheimer Society KFL&A
- 613-544-3078 Toll Free: 1-800-266-7516 www.alzheimer.ca/kfla
Grocery and Pharmacy services
Many grocery stores & pharmacies offer delivery and/or pickup services. Some offer special hours for seniors. For a list of some of these services click on the pdf below – special thanks to the Seniors Association in Kingston for compiling this information.
KFL&A Grocery and Pharmacy Services
Mutual Aid Katarokwi – You can request free deliveries of food or pharmacy items (they can facilitate your payment)
- Call: 613-665-2959
Counselling
Resolve Counselling Services
9am to 5pm phone counselling for youth, adults, families, individuals
- Call: 613-549-7850 or email: intake@resolvecounselling.or
- Financial and Credit Counselling: can be contacted via email at ccsadmin@resolvecounselling.org or by telephone 1-800-379-5556.
Youth Diversion
Counselling for youth impacted by substance use through various forms of social media. Limited face to face contact considered. Virtual educational programs
- Call: 613 548 4535 or email info@youthdiversion.org
- Substance Education Workshops and Webinars Starting May 1st every Friday at 2pm,
join live on Instagram @youthdiversion
The Maltby Centre
Phone or video counselling sessions. Counselling services for children and youth up to 24 years of age
- Call 613-546-8535 or 1-844-855-8340 or inquiry@maltbycentre.ca
- Crisis after-hours line: 613-544-4229
Bereaved Families of Ontario Kingston Region
Providing grief and bereavement support by phone,
- 613-634-1230 text and over Facebook messenger http://bfo-kingston.ca/
Addictions and Mental Health Services
Phone counselling; all groups are on hold; current clients can access their workers by phone
- Call 613-544-1356 or email info@amhs-kfla.ca
- 24/7 Crisis Phone Lines:
- Kingston & Frontenac: 613-544-4229; Toll Free: 1-866-616-6005
- Lennox & Addington: 613-354-7388; Toll Free: 1-800-267-7877
Street Health Services
- 115 Barrack Street; 613-549-1440
- same day access to people with addictions and counselling support by phone (Monday through Friday)
- harm reduction supplies and consumption treatment services (7 days per week)
Family & Children Services KFL&A
Open And Reachable By Phone 24/7
- Call: (613) 545-3227 or toll-free (855) 445-3227
Sexual Assault Centre Kingston
Counselling available remotely. Crisis line, text and chat available. Intake and referrals are continuing
- 24/7 crisis and support line 613.544.6424 or 1.877.544.6424; http://sackingston.com/
Centre for Abuse and Trauma Therapy
Counselling Services available online. Open for new intakes; and for all current clients
- 613-507-2288; http://centrefortherapy.ca/
Youth Services
For an updated list of youth services offered in KFL&A during COVID-19 visit the link below:
Shelter
Kingston Home Base Housing
- Call: 613-542-6672
- In From the Cold Shelter relocated to 670 Maclean Court. Transportation is being arranged for intake.
- Street Outreach Service is ongoing 613-531-3779
Kingston Youth Shelter
- Emergency Shelter: Email transitions@kingstonyouthshelter.com Or message via Facebook (Kingston Youth Shelter)
- Family Mediation: Youth experiencing difficulties at home or at-risk of homelessness;
- Call or text 613-572-6977 or email families@kingstonyouthshelter.com
- Prevention Diversion Worker: Housing assistance or help navigating mental health/addictions support
- Call or text 613-572-6018 or email mitchell@kingstonyouthshelter.com
One Roof
613-542-6672 x 4
- Program Administrator: Brendan Perry
- Prevention Diversion Case Managers: Skylar Whiting & Sara Hadley
- Housing First Case Managers: Danielle Williamson & Amber Horwood
- Indigenous Case Managers: Ray Byrne & Cory Herzgog
- Crime Prevention Case Managers: Krystal O’Farrell & Kasey Miner
- Food & Volunteer Assistant: Brad Stoddart
Ryandale Transition House
- 613-548-8466; http://ryandale.ca
Kingston Interval House
Outreach services by phone, text and Zoom; Shelter, crisis line services unchanged; Accepting intakes, following Public Health and Ministry of Health guidelines
- Crisis lines: 1-800-267-9445 or 613-546-1777
- General: 613-546-1833; www.kingstonintervalhouse.com
L&A Interval House
Outreach services by phone or text; Shelter, crisis line services
- Crisis lines: 1-800-667-1010 or 613-354-1010
- General: 613-354-0808; www.intervalhousenapanee.ca
For Tenants struggling financially
- Kingston Legal Clinic 613-541-0777 https://kclc.ca/
- City of Kingston https://www.cityofkingston.ca/resident/covid-19/tenant-info
Other Financial Services
Financial Relief Navigator – an English and French online tool providing a one-stop portal to help vulnerable Canadians access critical emergency benefits and financial relief from governments, financial institutions, telecoms and internet providers.
Support Services
Canadian Hearing Services
Services are continuing remotely by video; all services available via video conferencing
- Toll free 1-866-518-0000; https://www.chs.ca/
CNIB
Offices closed; services offered. Peer support continuing through Zoom; Volunteers maintaining delivery services
- 613-542-4975 ext. 5090; http://www.cnib.ca/en?region=on
Independent Living Centre Kingston
Client contact peer chat available remotely; Employment program ongoing
- 613-542-8353; http://ilckingston.com/
March of Dimes
- 613-549-4141; https://www.marchofdimes.ca
Food Services
Kingston
For information on Emergency Food/Meal Programs available in Kingston visit: www.cityofkingston.ca/resident/covid-19
Frontenac County
South Frontenac Community Services – Sydenham
- Food Bank: By appointment; Pickup on Wednesdays
- 613-376-6477
- Meals on Wheels (frozen meals): Open to anyone; Pickup or delivery 5 days/week
- $5/meal, some subsidies available
North Frontenac Food Bank – Sharbot Lake
- By appointment (place orders by Monday 3:00pm); Pickup Tuesday and Friday
- 613-532-8855
L&A County
Northbrook/Cloyne Food Bank
- Referrals through Land O’Lakes Community Services: 613-336-8934; Pickups in Cloyne on Fridays 11:00-11:30am
Salvation Army – Food Bank, Napanee
- Groceries;12 Mill Street East; Monday, Wednesday, Friday: 9:00am-3:00pm; By appointment, limited deliveries
- 613-354-7633
Westdale Park Free Methodist Church, Napanee
- By request at 613-354-2669 or info@westdaleparkfmc.ca; Pre-packaged bags of non-perishable food items; Deliveries on Wednesdays
Download social media posts and share the above information on your social media platforms.
Counselling Services – Facebook
Counselling Services – Twitter
